Ongoing
Care Plans
Ongoing WordPress and WooCommerce care to keep your website maintained and running smoothly. Updates tested on staging, reliable backups, monitoring and support from a developer who knows your site.
What a care plan covers?
The regular work that keeps a WordPress website healthy, with clear priorities and support when something needs attention.
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Updates tested, not hoped for
WordPress, theme and plugin updates checked on staging before reaching your live website, with key functionality reviewed along the way.
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Backups that are actually usable
Scheduled backups of your website files and database, with retention and recovery arrangements suited to your site.
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Uptime and error monitoring
Monitoring that helps identify downtime and technical errors, so issues can be investigated when they appear.
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Security maintenance
Regular attention to software updates, access permissions and known vulnerabilities as part of keeping your website maintained.
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Performance checks
Checks for changes in loading speed and website behaviour, helping identify issues as content, plugins and usage evolve.
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Bugs and small fixes
Support for everyday technical issues and smaller fixes within the agreed plan, with larger changes scoped separately.
What being looked after means?
A care plan brings continuity to your website’s maintenance. You have someone familiar with the setup, the work already completed and what needs attention next.
Updates, done somewhere safe
Updates are tested on a staging copy before being applied to the live website. This creates an opportunity to spot compatibility issues and check important features before visitors encounter them.
Backups you could actually use
A backup needs to be available when it matters. Backup arrangements account for what is stored, how often it is saved and how the website can be restored if something goes wrong.
Watching, so you are not the alert
Monitoring helps identify availability issues and errors without relying entirely on someone reporting them. I investigate alerts and explain what needs to happen next.
Security as ongoing maintenance
Security involves regular attention to updates, permissions, unused software and the wider hosting setup. These checks form part of maintaining the website over time.
A developer who already knows the site
You work directly with me. As the site develops, that familiarity makes it easier to investigate problems, understand dependencies and plan changes.
Honest reporting
You receive a clear account of completed maintenance, issues found and anything that needs a decision. Recommendations explain what matters and why.
Websites hosted elsewhere
Your website can stay with its existing hosting provider, provided the setup supports the access, backups and staging needed for maintenance. Any limitations are reviewed before the plan begins.
Care plan questions
01 We already have backups with our host. Isn't that enough?
Hosting backups are useful, but they cover only one part of website maintenance.
A care plan also covers the agreed updates, checks, monitoring and technical support. Existing backup arrangements are reviewed so it is clear what can be recovered and how.
02 Do you have to host the site as well?
No. Your website can remain with its current hosting provider, provided the environment supports the maintenance work and necessary access.
If the hosting creates limitations, I’ll explain them and discuss the available options with you.
03 What happens if the site goes down?
I investigate the issue according to the response arrangements agreed in your plan. Depending on the cause, that may involve correcting a website error, restoring a backup or contacting the hosting provider.
You’ll receive an update on the problem and the next steps.
04 Are content changes included?
Content changes and maintenance are different types of work. Any allowance for content updates or small development tasks will be clearly stated in your plan.
Larger changes and new features are scoped separately.
05 What if we just launched with another developer?
That’s fine. A care plan can cover a website built by another developer.
Before taking it on, I review the theme, plugins, hosting and available documentation to understand the setup and identify any work needed first.
06 Can we cancel?
Yes. Cancellation terms and any notice period are agreed before the plan starts.
If you decide to leave, the handover covers the relevant access and maintenance information needed to continue looking after your website.
07 Is this just something our host already does?
Hosting support generally focuses on the server and hosting environment. The extent of WordPress maintenance varies between providers.
A care plan focuses on your website itself, including its theme, plugins and functionality. Existing hosting services are reviewed to clarify what is already covered and where additional support is needed.
Next step
Seen enough? Let us talk.
Tell me what you’re building, rebuilding or trying to improve. You’ll get thoughtful questions, a straightforward response and a clear idea of what comes next.